Frequently Asked Questions

Everything you need to know about your NADINE MERABI experience.

How long will it take for my order to arrive?

We offer worldwide express shipping. Orders are typically processed within 24 hours, and delivery usually takes 1-3 business days for the UK and 3-5 business days for international destinations.

What is your return policy?

We hope you love your purchase, but if not, we offer a 14-day return policy from the date of delivery. Items must be in their original condition, unworn, with all tags and the security ribbon still attached.

How do I find my perfect size?

Each product page features a detailed size guide to help you find the perfect fit. Since our garments are tailored for a premium silhouette, we recommend measuring yourself and comparing against our brand-specific charts.

Are duties and taxes included in the price?

For many regions, including the UK, USA, and EU, we ship on a DDP (Delivery Duty Paid) basis, meaning taxes and duties are calculated at checkout so there are no hidden costs upon delivery.

Can I exchange an item for a different size?

Currently, we do not offer direct exchanges. If you require a different size or style, please return your original order for a refund and place a new order for the replacement item.

How should I care for my MERABI garment?

Due to the intricate hand-beading, sequins, and delicate fabrics, most of our pieces are dry-clean only. Please refer to the specific care label inside your garment for detailed instructions.